Cq99 believes gaming is for enjoyment, not addiction. We want you to play happily, stay safe, and set your own limits. This page has all the protection tools you need.
Everything you need to play responsibly at cq99 is right at your fingertips.
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Decide how long you want to play before you start. Once the time is up, cq99 will send you a reminder. Staying aware is the best protection.
Take a break anywhere from 24 hours to 6 months. During this time your account remains active, but you won't be able to play.
If you need to step away for a longer period, choose self-exclusion. Keep your account fully suspended for anywhere from 6 months to 5 years.
Decide in advance how much you are willing to lose before stopping. Set that limit yourself and stick to your budget.
If you sense a problem, contact our support team right away. Talk to us and we will help.
Responsible gaming means treating gaming as entertainment — not as a source of income or a way to solve problems. When playing at cq99, keep in mind that every game outcome is entirely random (governed by a Random Number Generator) and past wins or losses have no bearing on future results.
Online gaming is growing fast in Bangladesh, and playing responsibly is just as important. cq99 always wants your gaming experience to be a positive one — keep it balanced with family, work, and your personal life.
Remember: gaming should be for fun — only when you are in a good headspace and can afford to lose.
Cq99 takes a firm stance on protecting minors. Date of birth is verified at registration, and identity is confirmed through the KYC process. No one under the age of 18 is permitted to use cq99.
If there are minors in your home, use a PIN or password on your device and always log out. Never share your cq99 account with anyone.
Gaming addiction is a real problem. If you recognize the following signs in yourself, it is time to take them seriously and seek help.
Ask yourself regularly — am I playing for fun, or to chase losses? Is my gaming affecting my family or work? Answering these questions honestly will help you understand where you stand.
Cq99 provides a self-assessment checklist. If you answer "yes" to most of the questions, don't wait — reach out to our support team or seek professional help.
If you notice these signs, take them seriously and seek help.
Repeatedly going over your set budget is the first warning sign.
You play for hours on end and simply cannot stop.
Your social connections are declining as you spend more and more time gaming.
Chasing losses by thinking "I'll win it back next time" is a dangerous cycle.
You feel restless, irritable, or low when you are not playing.
You are neglecting work, studies, or family responsibilities to play.
Seeing these signs in yourself is nothing to be ashamed of. Contact cq99 support or activate self-exclusion on your account. Asking for help takes courage.
Answer the following questions honestly. If you say "yes" to most of them, it may be time to take a break and seek help.
This self-assessment is not a substitute for professional treatment. For serious concerns, please seek professional help.
Have you ever spent more than your set budget and regretted it afterward?
Have you ever thought about stopping but found yourself unable to quit?
Has gaming caused problems with your family, friends, or at work?
Have you placed bigger bets to try to win back money you've lost?
Have you borrowed money or taken funds from others to cover gaming expenses?
Have you turned to gaming to relieve stress, anxiety, or depression?
Have you hidden the extent of your gaming or your losses from family or friends?
We don't just offer games — we aim to be a fully responsible platform. Your safety is our priority at every step.
Age verification is required at every registration. No one under 18 is permitted to use cq99.
Deposit limits, session timers, cooling-off periods, and self-exclusion — all tools are easy to access and completely free.
Cq99 never runs ads that encourage excessive gaming. All our promotions carry a responsible gaming message.
Our support team is trained in responsible gaming. If you're struggling with gaming-related issues, help is available directly.
Cq99 monitors user gaming patterns. Automated alerts are sent whenever unusual patterns are detected.
Answers to the most commonly asked questions.
A safe environment, robust protection tools, and support whenever you need it — that's cq99.
Struggling with gaming? Get help right now — we're available on live chat.