Cq99 Privacy Policy — Your Data, Our Responsibility

Cq99 collects certain information to provide you with its services. This falls into two categories — what you provide directly and what is collected automatically as you use the platform.

Information You Provide Directly

• Full name, email address, and mobile number (collected at registration).
• Date of birth — for age verification purposes (must be 18+).
• Address and nationality — required for KYC verification.
• National ID or passport number — for identity verification.
• Payment information — for deposits and withdrawals.

Automatically Collected Information

• IP address and device information.
• Browser type and operating system.
• Logs of site visits, page views, and activity.
• Information collected through cookies and similar tracking technologies.
• Gaming history and transaction records.

Cq99 uses your information strictly for lawful and transparent purposes. Every purpose is clearly outlined below.

Marketing Communications

With your consent, cq99 may send you emails or notifications about new promotions, bonuses, and updates. You can opt out at any time by contacting our support team.

Cq99 does not sell your personal data. However, certain information may be shared with trusted third parties where necessary to operate our services.

Who We Share With and Why

• Payment Processors: To process deposits and withdrawals — limited to necessary transaction data only.
• Game Provider: For game management — limited to gaming-related data only.
• Identity Verification Services: To complete the KYC process.
• Legal Authorities: Under legal obligations or by court order.
• Security Specialists: For fraud detection and prevention.

All third-party agreements require compliance with cq99's privacy standards.

Cq99 uses industry-standard technologies and processes to protect your data. Security is not optional for us — it is a core responsibility.

Technical Safeguards

• 256-bit SSL/TLS encryption across all data transfers.
• Encrypted database — stored data is fully protected.
• Two-factor authentication (2FA) — optional but strongly recommended.
• Regular security audits and penetration testing.
• Real-time suspicious activity detection system.

Organizational Safeguards

• Only authorized personnel are permitted to access user data.
• All staff receive regular training on privacy and data protection.
• In the event of a data breach, affected users will be notified within 72 hours.

Cq99 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: Used to understand how the site is used — with your consent.
• Marketing Cookies: To show relevant advertisements — your consent is required.

You can manage cookies through your browser settings. However, disabling certain cookies may affect some features of the site.

Cq99 is committed to giving you full control over your data. You have the following rights.

• Right of Access: You can request to know what information cq99 holds about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or out of date.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
• Right to Portability: The right to receive your data in a structured format.
• Right to Object: The right to object to the use of your data for specific purposes.

Cq99 strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Date of birth is verified as part of the KYC process.
• Any account identified as belonging to a minor is immediately suspended and its data deleted.

Cq99 may update this Privacy Policy from time to time. You will be notified of any significant changes by email or through a notification on the platform.

Notice of Changes

• Minor updates: changes are reflected on this page only.
• Major updates: users are notified by email and via an on-platform announcement.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Contact Us

For any questions or requests regarding our Privacy Policy, please reach out to the cq99 support team. We're always here to help.